What is a PIM and do I need one?
A product information management system is the single source of truth for your catalogue: titles, descriptions, attributes, media, pricing and stock. If your product data lives in spreadsheets and supplier feeds today, a PIM removes the copy-paste and keeps every sales channel consistent.
How is SimplyPIM different from a traditional PIM?
Traditional PIMs store data you have already written. SimplyPIM writes it: AI enrichment reads supplier pages and drafts missing attributes and descriptions, natural-language search answers catalogue questions in plain English, and the storefront pixel turns product relations into accessory recommendations.
How does the free trial work?
Signing up starts a 14-day free trial of the full product — no credit card required, and every optional extra can be switched on free while the trial runs. We will be in touch during the trial to get you set up, and when you pick a plan we invoice you and activate it for you.
What do the extras cost?
Each extra is a flat monthly price on top of your plan: advanced storefront search £199, API access £99, AI assistants (MCP) £149 and the storefront pixel £249. Add or remove them from the in-app marketplace at any time — none of them is required to use the PIM.
Can I change plan later?
Yes — upgrade or downgrade at any time from your dashboard. Changes are prorated to the day, and nothing is deleted if you move down a tier.
How does payment work?
There is no self-serve checkout. Choose the plan you want and we will confirm the details, invoice you and activate your account — usually within one working day.
How long does onboarding take?
Most teams import a CSV or a supplier feed and see their catalogue in SimplyPIM the same day. There is nothing to install, no implementation fee and no minimum term.
What counts towards my product limit?
Parent products count once. Variants, images, attribute values and stock locations are unlimited on every plan, so a 900-SKU catalogue with thousands of variants still fits comfortably on Starter.
Can I use SimplyPIM through an API?
Yes. Every screen in SimplyPIM is built on the same documented REST API, so you can sync products, attributes, pricing, stock and relations from ERP, EPOS or your own tooling — and there is an MCP server so AI agents can work the catalogue under scoped keys. API access (£99/month) and AI assistants (£149/month) are optional extras; the dashboard itself never needs a key.